Use Cases
Chargeback Fraud Prevention
The transaction was authorized. The product was delivered. The customer says it wasn't them. And you lose twice — the sale and the dispute fee.
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What’s at Stake
A loss you pay for three times
Chargebacks don't just reverse revenue — they compound it. You lose the product or service already delivered. You pay the dispute fee. And your chargeback ratio climbs, putting your processing agreements and platform reputation at risk. The worst part: most chargeback fraud isn't committed by criminals. It's committed by real customers with real cards who dispute legitimate transactions. This is friendly fraud — and your existing fraud tools weren't designed to catch someone who is exactly who they claim to be. The only defense is proof. Not rules. Not scores. Proof that the person who authorized the transaction was the rightful cardholder, at that exact moment.
The sale
Revenue reversed on a transaction you already fulfilled.
The fee
Dispute processing costs charged by the issuer — regardless of the outcome.
The ratio
Every chargeback pushes you closer to penalties, higher processing fees, or losing your merchant account entirely.
The Unico Approach
Don't dispute chargebacks. Prevent them from being opened.
Unico turns every transaction into verifiable proof of identity. When a payment is authorized through our platform, you have biometric evidence that the rightful person was present at the moment of transaction — evidence strong enough that issuers don't open the dispute in the first place.